Today we will be exploring how to turn prospects into customers and retain them for future marketing purposes. While your marketing efforts are working to identify prospects, you need to figure out how to turn those prospects into customers. There are a few key ways to draw prospects in and seal the deal. You need to be:
- Inviting;
- Informative;
- Offer to refund the customer’s money with no questions asked;
- Offer a bonus or free gift that the customer can keep even if they return the product.
- Offer a special price as an opportunity for you to test the market;
- Offer a lower price with the reason of pushing inventory to pay a tax bill, for your kids' braces, or another tangible reason. This will humanize you to your customers and customers love that;
- Offer a incentive for referrals;
- Offer a smaller, more inexpensive product initially to help build trust;
- Offer package deals;
- Offer a reduced fee for first purchases if they commit to future purchases;
- Offer extra incentives, longer warranties, and/or free bonuses if ordered by a certain date;
- Offer financing options, if applicable;
- Offer a bonus if they pay in full;
- Offer special packaging or delivery options;
- Offer “name your own price” incentives;
- Offer comparative data or other comparison tools;
- Offer a trade-up or upgrade to something they already have;
- Offer additional, educational information to assist them in making the decision.
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